Effective Communications and Human Relations Skills

Participants will learn to strengthen interpersonal relationships, identify stressful sources and learn how to reframe stressful situations to manage them successfully. Participants will learn how to define stress and redirect their focus and view the matter in a proactive way. Participants will reinforce their communication skills and learn how to speak as a persuasive communicator, problem-solver and focused leader, with a take-charge attitude initiated with confidence and enthusiasm.